Unblacklisting

I unblacklisted my device on the 24th of March 2016 still today its not unblacklisted, went to Vodacom shop in Midrand again on the 6th they faxed unblacklisting form and copy of ID , no sms i got advising of anything, call customer service spoke to Brenda , she cant do anything gave me a *** number , i dont understand what is so hard to get a proper help <br> <br> ***<br> <br> Imei: ***