Unblacklisted phone still not working

I recently had problems unblacklisting a phone which was supposedly resolved by Vodacom through this website. They emailed me and sms to say that the phone has been unblacklisted a month ago. We have tried over and over again to get it to work, even searching for the network manually. I would like SOMEONE to re-confirm that this phone has been unblacklisted and to let us know if there is anything specific we can do to get it to work again. The IMEI no is ***. Please can someone re-confirm that it has been unblacklisted and help us to get it back on the network. The cell no using it is on contract with Vodacom: ***. I dealth with Elroy Brickles at escalations.