Unbelievably bad service

Item: Vodacom
Rating: 1
Author: Abel K

Vodacom delivered a new Samsung A23 to me with a faulty charger. I went to their Festival Mall outlet in Kempton Park to get this sorted, and they gave me an older charger as replacement. Well done, this is not so awesome.

I just had to laugh because just when you think you've it with bad service, there's always someone trying to beat your last worst experience. And they do it spectacularly!

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Replies (1)

Vodacom's replyOfficial

22 Jun 2022, 08:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply22 Jun 2022, 08:15

Official