Unbelievably bad service

<p>On 17/11/2016, I spoke to Nicole in the upgrades department tel no ********** 4. She took my upgrade order, and told me someone would phone me back within 24 hours to arrange for delivery of my tablet. I had to phone back on 21/11 as nobody phoned me. Spoke to a gent who told me that Nicole did not release the order from the warehouse. I spoke to her and she promised that it would be delivered to me by 23/11. I gave her my address and asked her that I will not be in PTA until 29/11, it has to be delivered on 23/11 as promised by her. On 29/11 I phoned ********** 4, and spoke to Sabiha. She told me that I have to phone RAM Couriers and speak to them about my delivery. Phoned RAM couriers, spoke to Thandi. She told me that they didn't have my contact details for the delivery, and I gave it to her, with the address where I would be on Friday 2/12 for them to deliver. She promised that it would be delivered 2/12. Phoned RAM today 2/12, and was told by Aldo a manager, that the product was returned to Vodacom on 30/11 as they cannot keep it with them so long. UNBELIEVABLE!@!!!!! I am now trying to phone Vodacom to speak to Nicole but she is not available. There is also no manager available to speak to. Seriously VODACOM. WHAT is going on with your service. An upgrade which should have taken 3 days to reach me, is now 2 weeks and 1 day later, and still nothing!!!!!</p>