YM
Yeboxha M
1 reviews | Active since Apr 2013
08 Feb 2021, 21:00
Unbelievable! Poor Service
Bad Service from Vodacom Fibre. I've requested relocation since the 18th of November 2020. Till today I haven't been assisted, when I call, the consultants keep on saying they are escalating the issue and I will receive feedback. I haven't received feedback till today. I'm so disappointed at the service received from Vodacom. And I regret being a loyal customer for so many years. I will definitely take the offer from Telekom since their network connection is much better in my area.
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Vodacom's replyOfficial
09 Feb 2021, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2021, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team