1 reviews | Active since Jul 2017

10 Jul 2017, 08:24

Unbelievable incompetence

<p>I have requested a debit order 3 times now but still nothing has happened, you either cant get through to the call centre or when you do you get sent from pillar to post and as mentioned nothing gets sorted out but you are left looking like a bad payer.</p>

0
Replies (2)
Vodacom
Vodacom's reply10 Jul 2017, 09:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Jul 2017, 10:40
Official

Good Day

Kindly note that your query has now been resolved.

Regards

Dc