1 reviews | Active since Jul 2011
Unbelievable Incompetence
<p>Upgraded and migrated my contract on 1st June, 30th of June my phone number and all contract details and history just disappeared from the Vodacom network. It's now going on 5 days without a working SIM card which I use for business and Vodacom staff can't resolve the problem. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Day 6, still not fixed!!!
Day 6, still not fixed!!!
7 days and still still not working!!!
7 days and still still not working!!!
Good Day
Kindly note that feedback has been emailed to you.
Your query has now been resolved.
Regards
Dc
Good Day
Kindly note that feedback has been emailed to you.
Your query has now been resolved.
Regards
Dc