1 reviews | Active since Jul 2017
Unbelievable, disgusting, disappointed (I could add a lot more synonyms)
I have been a Vodacom customer for over a decade. I was on a month to month contract when someone calls me in March preaching a speech about how I’m a loyal customer and they want to save me money. Unbenow to me they have now tied me into another 24 month sim contract (NO NEW PHONE)!!! The next time anyone calls me from Vodacom I will tell them where to go. I now try and upgrade my phone and I cannot without having another contract added. They would make far more money if they let me get a new phone. You call and get the run around. Now I have to wait 2 weeks for them to listen to a voice recording which will probably end up in their favour. As soon as my contract is up I will be cancelling my Vodacom contractS!!! Being a loyal customer means jack to Vodacom, steer clear and don’t answer any calls from Vodacom as they are *******!!!!!!!!!!! Disgusted and very disappointed!
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Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
