1 reviews | Active since Apr 2013
Unbelievable bad service
<p>Vodacom has the worst customer service i have ever experienced. After receiving a sms that didnt make sense at all i tried to get hold of ANYONE who can assist me. I spoke to several stores which were just damn clueless and put me on hold or gave me another number to phone. Eventually i got hold of someone at Vodaworld - after i have been transferred to SEVEN people. She was so slow and arrogant. I was put on hold for more than half an hour. According to her the computer was slow. Well clearly not as slow as she was. I am chaning my three contracts as soon as i can. Pathetic isnt even the word. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
