1 reviews | Active since Jul 2016

01 Jul 2016, 13:47

Unbelievable abhorrent service!!!

<p>Services rendered by this company is unbelievable now that being said I've called them twice to activate my my Simcard as I am on roaming in another country and they can't help me because they off-line what's up with all that?? Then there is the new 3-D system which I was migrated to what a ****ing disaster I'm not happy,The are clearly in breach of contract.I cannot do any banking I cannot make phone calls I cannot receive text always offline Getting out of this contract is clearly going to be a problem.In a nutshell Vodacom is a disaster when it comes to service delivery I would recommend you get your act together.Please do not bother to call me I cannot be reached once again thank you very much soda come for nothing .</p>

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Replies (2)
Vodacom
Vodacom's reply02 Jul 2016, 07:44
Official

Kindly note your Customer Complaint has been reviewed and is currently in hand with our Legal Team.

They would become your single point of contact and correspondence will be forthcoming.

Best Regards

Elroy

Vodacom
Vodacom's reply02 Jul 2016, 07:44
Official

Kindly note your Customer Complaint has been reviewed and is currently in hand with our Legal Team.

They would become your single point of contact and correspondence will be forthcoming.

Best Regards

Elroy