GB
Grant B

1 reviews | Active since Mar 2013

03 Oct 2016, 16:33

Unbelievable!

<p>After a 4 month hasle to rid myself of this company's "service" I finally got a settlement letter. Then - and I kid you not - I get another e-mail a couple days after this stating that I now have to pay R 0 38! Really guys?! I pity you Vodacom' I mean shame to go through all sorts of trouble to claim 38cents from someone you have already sent a settlement letter to?? Please sort this out as I will not waste R20 of petrol to go and pay your dumb 38 cents.</p>

0
Replies (2)
Vodacom
Vodacom's reply04 Oct 2016, 06:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

GB
Grant B's update11 Oct 2016, 13:32
Reviewer Update

So as I have expexted, NO response yet from VodaCom! I had to phone them after recieving ANOTHER damn bill!!