1 reviews | Active since Jul 2016
Unbelievable
<p>Vodacom done it again so unbelievable you took again R100 extra on my account o ya let me tell you why because the debit was not taken previous month so you had me going to pay my account in absa and again you will take 100 for no funds in my account just like you said in march when you also took 100 extra and i send the proof that there was funds available now again it was done and when i called at first they daid it was a technical fault and i was not the only client but again you will took the R100 im really fed up with this every time you will not debit my account but will infact debit the other vodacom and took it from my bank but not this one then you will tell me it is my fault i do not want to be rude but it has to stop really i also told lesley about this problem but again they will charge me extra i will go and reverse this amount stop all my debits and will go over to cash payment i do have alot of issues with vodacom lately and it is becoming a problem and it does not want to stop what must i do to get this sorted out for ones and all and i want my money back that is billed extra for no good reason but you that did not took it why do you think i am on a debit just for fun if they do not debit it now with the extra R100 they charge and took it now there is money in and you have no problem of debiting now so please explain why it wrnt thru now and not then i can not understand and really vodacom are getting a bad name from me </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
