TM
Tamara M

1 reviews | Active since Jun 2016

06 Jun 2016, 12:32

Unbelievable!

<p>My account was in arrears, after settling my account, Vodacom deleted my details without updating their system! I have contacted the Customer Service Department, Cancellations Department and the Legal Department, and nobody can assist as they can not get my details back! This has now caused for my credit profile to be terrible, I am not allowed to apply for anthing because according to the Credit Bureau, Vodacom is taking legal action against me even though I have paid up letters! PLEASE SORT THIS OUT!!!</p>

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Replies (1)
Vodacom
Vodacom's reply07 Jun 2016, 05:43
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards,

Consumer Website Team