1 reviews | Active since Jan 2017
Unbelievable!!
<p>My contract was coming to an end, so I phoned Vodacom to cancel my contract. The consultant then asked me where I wanted to move to and what contract I was looking at. I told him that I was moving to Telkom for the freeme 20gig contract. He then said he could do a price match for me. So I told him it was unlimited calls, unlimited sms's and 20gig data per month for R599 per month. He then send in the request and I was told they could give me the same contract fot R699. I agreed. Now I find out that I only have 4 gig and that it is extra and promotional. </p> <p> </p> <p>This is unbelievable and unacceptable. How can such a big company claim integrity and that they are the best and you can expect more??</p> <p> </p> <p>People should be warned against Vodacom!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
