CF
Colin F

1 reviews | Active since Mar 2014

12 Apr 2017, 16:10

Unbelievable

<p>So, not a month has gone by, Vodacom STILL have not got back to me about being suspended erroneously,</p> <p>and they hace suspended my line again. How bad can a company get? Payments into the exact same account, with the same reference numbers etc, show up on a statement they send me, yet they claim my account is in arrears and suspend my line.</p> <p>The entire Business accounts dept, desrve to be fired.</p> <p>The dams will be full in the Cape, before Vodacom even get back to me, I am sick and tired of them.</p>

0
Replies (3)
Vodacom
Vodacom's reply12 Apr 2017, 16:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

CF
Colin F's update12 Apr 2017, 16:32
Reviewer Update

Standard message from Vodacom, I still have not been contacted since my last post on Hello Peter. Why bother sending this ******* reply when no one bothers to contact customers?

Vodacom
Vodacom's reply13 Apr 2017, 09:56
Official

Dear Customer,

As per our conversation, your issue has been resolved.

Kind Regards

Dane Larson