Unbelieable

Cancelled my contract with Vodacom last year due to a poor lack of service and being charged for data I never used. I decided to give them another chance and ordered a Samsung Galaxy A 3 online. Sales consultant phoned me an asked questions all needed to complete the application. I am married, however my surname on the system is still in my ****en name FOURIE. She proceeded to say that my application has been declined as my surname is not JARDIN on the system , but FOURIE. I told her that I can send my new ID and marrige certificate and she just said sorry you have already been declined. What happened to going to extra mile to keep the customer happy. VERY BAD ATTITUDE and POOR SERVICE...Will find myself a service provider who is willing to assist me.