XM
Xoliswa M
1 reviews | Active since Jul 2020
04 Jul 2020, 15:17
UNBEARABKE **********...033
I have contract with Vodacom with R173 monthly payment by debit order.in the last 4 months (Feb to May 2020) they deducted R500, I don't get statement at all,I complained to the customer care in 28 May 2020 and I was told that as from June 2020 premium will be back to normal,in June 2020 they debited R732,17.this is draining me it's *******.
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Vodacom's replyOfficial
04 Jul 2020, 16:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2020, 16:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team