Unautorised SIM Swap

?????? Hoe can Vodacom issue a sim card without vetification of a clients details?

They issue a sim on my account in Saterday.

Ni community nication from them.

They then block my account.

Sitting without communications now for 3 days.

Messages I receive inform me they will rebert between 7-14 days... ***

No ine can give me any answers when this will be resolved.

***** desk does not reply....

And so my business must suffer.

Not acceptable I am a cleint from 1995, not expecting this at all from u....

If it is not high data usage, frequent drop calls and signal problems they cant do the basics of client verification.