PD
Paige D
1 reviews | Active since Jan 2020
15 Jan 2020, 18:44
Unauthorized VLive Subscription at R7/day
Vodacom has been charging me R7/day for a VLive ‘Games’ subscription I did not authorize. They’ve been burying this charge in over 50 billing entries per day (most of which are R0.00). In total, the damages are R3885. When I called Vodacom their response was ‘That’s not great, try unsubscribing.’
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Vodacom's replyOfficial
16 Jan 2020, 07:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jan 2020, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team