ZN
Zandi N
1 reviews | Active since Apr 2015
11 Aug 2023, 09:24
Unauthorized Upgrade
A Vodacom consultant upgraded my contract without my consent. i called Vodacom to rectify this problem I spoke to Lu****a Hlomza who promised to get back to me m still waiting, and my bill is crazy high because of this upgrade.
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Vodacom's replyOfficial
11 Aug 2023, 10:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2023, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team