PT
Perseverance T
1 reviews | Active since May 2022
04 Aug 2023, 17:57
Unauthorized upgrade
After the full 4 years of contracting so well with the company they decided to upgrade my contract without my consent and keep sending me emails and messages to say I must pay the amounts I did not agree to.their call centre is so unhelpful now I iam expected to pay what I never agreed to.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 Aug 2023, 19:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Aug 2023, 19:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team