Unauthorized Third Party charges on my account

When I received my last bill on Friday, 06 Nov, I noticed charged on my account that I did not recognize. I called the call centre and spoke to Nosi asking clarification. He said those were charges from a third party called Basebone. He said that I must have clicked on something on my phone to opt-in to being charged. I explained to Nosi if there is one thing in life that I would NEVER do, is reply to any marketing material on my phone or my computer. The fact that I even received such a message is SPAM and that must be coming from Vodacom selling my personal information to a 3rd party???? He said that will cancel the service immediately and request a refund of all the charges. Nosi gave me a reference number: #***. He said he will also report it to WASPA. It is now a week later and I still have not received any notification of my refund.<br> <br> I request that Vodacom resolve this matter as soon as possible and refund me ALL the charges. Also, I do NOT give you permission to sell my contact details to ANY 3rd party to SPAM me!!!!