Unauthorized swim swap and money transfer

My swim was swapped *******ly without my knowledge and used to transfer unauthorized R5000 from my account to the *********'s account doing mobile banking. I approach Vodacom, the bank (Capitec) and open the case of ***** 156/11/15 with Sunnyside Police Station. It has been 4 months investigation were done. The bank say they are not liable to refund me and now Vodacom the main culprit want to repay me R1, 500 as a good gesture for my lost. I want all my money because this could not have happened should they make sure that the person who did swim swap was actually not me but a *********. Their legal department Coenie Du Toit *** and Fax *** and Paul Mcpherson (Seniour Investigator) in Midrand who was busy with investigations. His number *** or ***. The ********* is free and the person who authorized swim swap not disciplined and I have to suffer for what was not my mistake. Please help.<br>