1 reviews | Active since Feb 2013
Unauthorized Subscription: Missing Airtime
This is the third time that I have been subscribed to WASP services without my knowledge, opt-in or authorization with the SAME SERVICE PROVIDER: OPERA TELECOMMS by Vodacom. I have given Vodacom and Opera Telecomms written and verbal instruction on several occasions that at no time have I or will I give consent or authorize any of the subscription services "offered" by Opera Telecomms (aka Oxygen8), yet it has happened for a 3rd time. I demand a full statement of account for the subscription and a full refund of all money deducted from my airtime. It is also very bad business that I am not able to see these subscriptions on the Vodacom App because of the nature of my Vodacom Contract.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,
