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Mo M
1 reviews | Active since Oct 2022
27 Apr 2023, 11:46
Unauthorized Sim swap
On 24 April 2023 I wrote to Vodacom wrt needing assistance with the sim swap that was done with my number without my permission. Even today Vodacom didn't contact me and their Tobi is not helpful in any way. I'm still struggling even today ðŸ˜ðŸ˜ðŸ˜žðŸ˜ž. Vodacom I need your assistance please
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Vodacom's replyOfficial
28 Apr 2023, 07:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Apr 2023, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team