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Dawid B

1 reviews | Active since Jun 2017

19 Jun 2017, 13:21

unauthorized promotions

<p>They send vodacom promotions via SMS and then we must use our sms's to stop it, and even when doing so they continue undetered by our reply. This extends to other advertisers as well, they had no right to give them my numbber. Can you imagine how much money they make if every vodacom number must use several sms's per week to opt out. </p>

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Replies (1)
Vodacom
Vodacom's reply19 Jun 2017, 13:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team