1 reviews | Active since Jan 2017
<p>To whom it may concern,</p> <p> </p> <p>An amount of R308 was deducted of my account on the 08/12/2016</p> <p>I went to the Vodacom store at New Market alberton on the 08/12/2016 to investigate this matter.</p> <p>According to the vodacom representitive the contract has been going on for 2 years on a number ********** .</p> <p>They called the ***** department & i spoke them.. i requested a copy of the contract to prove that this is not my contract but they could not supply this.</p> <p>The ***** department advised that they will get back to me within 48 hrs & have to date not got back me.</p> <p>Antoher debit order was deducted off my account today for the amount of R308.</p> <p> </p> <p>Is there anyone that can assist me to get a refund & to get this matter resolved ASAP?</p> <p> </p> <p>Kind Regards</p> <p>Mr HA Viljoen</p> <p> ********** </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi,
I have still not received any phone call/feedback
Hi,
I have still not received any phone call/feedback
Hi,
Please note that we have not received a refund as yet.
Hi,
Please note that we have not received a refund as yet.
Good Afternoon,
Please note that you have once again deducted money out of my account, after i have been told that this matter has been resolved & it wont happen again.
This morning 08/02/2017 an amount of R259 has been deducted off my account.
Please can someone contact me as a matter of urgency.
This needs to be resolved & paid back asap.
Kind Regards
Good Afternoon,
Please note that you have once again deducted money out of my account, after i have been told that this matter has been resolved & it wont happen again.
This morning 08/02/2017 an amount of R259 has been deducted off my account.
Please can someone contact me as a matter of urgency.
This needs to be resolved & paid back asap.
Kind Regards
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