Unauthorized new data contracts
Once again Vodacom managed to activate 2 new data contracts without my consent now I have to run around to get affidavits to cancel the contracts. Unacceptable - Vodacom it is your mess fix it.
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Replies (2)
Vodacom's replyOfficial
01 Nov 2017, 06:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Nov 2017, 06:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Nov 2017, 16:42Dear Debbie,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and feedback was provided.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
Vodacom's reply28 Nov 2017, 16:42
Official
Dear Debbie,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and feedback was provided.
Regards,
Vodacom Consumer Website Team
HS
Best regards,