Unauthorized Migrations by VODACOM - Dealer ID XMNDS

Without speaking to me the Dealer ID- XMNDS and a person called Adam migrated my contracts with out even speaking to me on the 30th April. This has caused my account to be inflated and on our one number we have even lost promotional data!! I have phoned Vodacom over and over laying the complaint with various people. I am told every time that my complaint will be escalated and that I will be contacted as soon as it is fixed. In the mean time I have to pay an escalated bill and buy additional data every month. The numbers affected are as follows: *** - was Red Classic Plus & 10 Gig promo data @ R1 359 per month now it is on a Red Business Plus & 10 Gig promo data @ R1 469 per month = R110 per month more *** - was Red top up data 6gig & 20 Gig promo data @ R853.49 per month now Red Select top up2g @ R1213 per month = R359.51 per month more and 24Gig data less!!!! This is really not on! *** - was Red select Plus @ R1049 per month now Red Value Plus @ R1149 per month = R100 per monthg more *** - was Smart Top Up 4 G @ R619 per month now U choose more 6G @ R769.01 per month = R150.01 per month more

After phoning Vodacom how many times to lay a complaint and get this sorted and fixed, with the reply being, we will get back to you every time.... today someone phones me to ask if they can migrate my numbers! NO VODACOM! I am an excellent customer, my account is always paid on time! Have been a customer since the launch in SA in the 1990's and this is how you thank your loyal customers..... What can I do to get this fixed?