1 reviews | Active since Nov 2017
Hi , i am very angry at the service i am receiving from Vodacom . I have 3 line with them and i constantly receive SMS that my lines are being migrated . I did not authorize any migrations and i keep calling vodacom but their agents tell me they have cancelled and orders for migration i received on my phone only to find weeks later that they did nothing . The next thing i will receive letters of owing them money i know nothing about . I want all migrations removed from all 3 of my lines and please listen to calls i made from my number ********** 041 to your call center and the ones made by your agents to me offering me a migration and i did not agree/approve but it seems they did it any ways without my consent . This is not acceptable at all .
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Palesa,
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
Please be advised your query is being addressed by Rewards ***** Team and as per their feedback they will provide feedback to you directly.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
Dear Palesa,
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
Please be advised your query is being addressed by Rewards ***** Team and as per their feedback they will provide feedback to you directly.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
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