DT
Debbie T

1 reviews | Active since Jun 2013

01 Jun 2018, 12:27

unauthorized line rental increase

How can you charge me more for my line rental when I am still within my contract period. Don't tell me it is due to the VAT increase as I am referring to the excluding VAT amount on my invoice. January invoice my line rental was 244.74 excl VAT February invoice my line rental was 244.74 excl VAT March invoice my line rental was 245.22 excl VAT April invoice my line rental was 286.09 excl VAT

0
Replies (2)
Vodacom
Vodacom's reply01 Jun 2018, 14:59
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Jun 2018, 14:49
Official

Dear Debbie

Kindly note that we have responded to the above query via email.

Kind Regards

CJ