MvdM
Madivan van der Merwe
1 reviews | Active since Jul 2022
15 Jan 2023, 06:02
Unauthorized Email Deletion
The vodacom system deletes emails without consent from the customeran when reported no feedback is received
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
15 Jan 2023, 15:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jan 2023, 15:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
MvdM
Madivan van der Merwe's updateReviewer Update
17 Jan 2023, 13:05Good Day,
Still no feedback. My emails are deleted and all that I from Vodacom is we will get back to you.
Tyoical.....
Still no feedback. My emails are deleted and all that I from Vodacom is we will get back to you.
Tyoical.....
MvdM
Madivan van der Merwe's update17 Jan 2023, 13:05
Reviewer Update
Good Day,
Still no feedback. My emails are deleted and all that I from Vodacom is we will get back to you.
Tyoical.....
Still no feedback. My emails are deleted and all that I from Vodacom is we will get back to you.
Tyoical.....
MvdM
Madivan van der Merwe's updateReviewer Update
18 Jan 2023, 04:44Morning!
Still waiting on a response with regards to why my emails was deleted!!
Your network also had connectivity issues for the last 24 hours!!
M
Still waiting on a response with regards to why my emails was deleted!!
Your network also had connectivity issues for the last 24 hours!!
M
MvdM
Madivan van der Merwe's update18 Jan 2023, 04:44
Reviewer Update
Morning!
Still waiting on a response with regards to why my emails was deleted!!
Your network also had connectivity issues for the last 24 hours!!
M
Still waiting on a response with regards to why my emails was deleted!!
Your network also had connectivity issues for the last 24 hours!!
M
MvdM
Madivan van der Merwe's updateReviewer Update
19 Jan 2023, 06:46Morning,
Still I am being ignored by Vodacom!!
Based on your nonresponse I now have now no choice to escalate the matter, as Vodacom ********ly deleted vital emails.
M
Still I am being ignored by Vodacom!!
Based on your nonresponse I now have now no choice to escalate the matter, as Vodacom ********ly deleted vital emails.
M
MvdM
Madivan van der Merwe's update19 Jan 2023, 06:46
Reviewer Update
Morning,
Still I am being ignored by Vodacom!!
Based on your nonresponse I now have now no choice to escalate the matter, as Vodacom ********ly deleted vital emails.
M
Still I am being ignored by Vodacom!!
Based on your nonresponse I now have now no choice to escalate the matter, as Vodacom ********ly deleted vital emails.
M
Vodacom's replyOfficial
26 Jan 2023, 12:41Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, the Technical Team has made contact. Regards Consumer Website Team
Best regards,
Vodacom's reply26 Jan 2023, 12:41
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, the Technical Team has made contact. Regards Consumer Website Team
Best regards,