1 reviews | Active since Jan 2017
Unauthorized deductions on account STILL HAPPENING
<p>After my original review, I received an email stating that this problem has been sorted out. Yet today I get a SMS again! My so-called "subscription" has been renewed AGAIN?!?!?!?!</p> <p> </p> <p>I suggest this gets sorted ASAP. I NEVER AUTHORIZED ANY SUBSCRIPTION ON MY ACCOUNT! Neither can I cancel it apparently. This is *****. Stop these deductions immediately!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team