PS
Pieter S

1 reviews | Active since Mar 2010

11 Jul 2022, 19:05

Unauthorized deductions

Three months ago Vodacom deducted exta money from my account and thanks to hellopeter refunded the ssid amount, this month they stole even more unauthorized money from my bank and there is no way to contact them as numbers given by them do not work, they ***** enough of our data but get more greedy and deduct unauthorized amounts

0
Replies (3)
Vodacom
Vodacom's reply11 Jul 2022, 19:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
PS
Pieter S's update14 Jul 2022, 11:49
Reviewer Update
Still no contact from vodacom
PS
Pieter S's update18 Jul 2022, 21:14
Reviewer Update
I signed a contract for the entire duration of the said time you are in breach of that contract and did not even bother to let me know of your attentions to be in breach of contract go back and read the contract i signed or i will take further action against your dishonesty