FR
Frans R
1 reviews | Active since Jul 2011
28 Feb 2023, 10:09
UNAUTHORIZED DEDUCTION
APPARENTLY VODACOM KEEPS DEDUCTING R 4558.56 FROM MY ACCOUNT EACH MONTH THIS ACCOUNT HAS BEEN SETTLED YOU WILL NEVER GET THIS MONEY PLEASE CONTACT MT PA ROODT IN THIS REGARDS *** YOU WONT GET ANYTHING OUT OF ME MY FATHERS NAME IS PETRUS I'M FRANS THERE IS A DIFFERENCE
Helpful (0)
Replies (9)0
Replies (9)
Vodacom's replyOfficial
28 Feb 2023, 12:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Feb 2023, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Frans R's updateReviewer Update
28 Feb 2023, 12:19ANOTHER THING THE ACCOUNT I HAD ON MY NAME HAS BEEN CANCELLED IF I FIND VODACOM KEEPS DEDUCTING FOR AN ACCOUNT THAT HAS BEEN CANCELLED WITH HELP OF THE VODACOM CEO MR JOOSUB A FORMAL CASE OF ***** WILL BE OPENED AT THE SAPS
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Frans R's update28 Feb 2023, 12:19
Reviewer Update
ANOTHER THING THE ACCOUNT I HAD ON MY NAME HAS BEEN CANCELLED IF I FIND VODACOM KEEPS DEDUCTING FOR AN ACCOUNT THAT HAS BEEN CANCELLED WITH HELP OF THE VODACOM CEO MR JOOSUB A FORMAL CASE OF ***** WILL BE OPENED AT THE SAPS
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Frans R's updateReviewer Update
28 Feb 2023, 15:58I CONFIRMED ITS THE CELLPHONE CONTRACT THAT HAS BEEN PAID OFF AND CANCELED.THATS BEING DEDUCTED FOR VODACOM NEEDS TO MAKE URGENT ARRANGEMENTS BEFORE THIS MATTER GOES TO THE SAPS
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Frans R's update28 Feb 2023, 15:58
Reviewer Update
I CONFIRMED ITS THE CELLPHONE CONTRACT THAT HAS BEEN PAID OFF AND CANCELED.THATS BEING DEDUCTED FOR VODACOM NEEDS TO MAKE URGENT ARRANGEMENTS BEFORE THIS MATTER GOES TO THE SAPS
Vodacom's replyOfficial
01 Mar 2023, 06:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2023, 06:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
FR
Frans R's updateReviewer Update
01 Mar 2023, 13:52Please contact Thato Makoti CEO's office im taking all the letters proof of payment settlement letters proof i've paid the R 4500 to the SAPS by Friday
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Frans R's update01 Mar 2023, 13:52
Reviewer Update
Please contact Thato Makoti CEO's office im taking all the letters proof of payment settlement letters proof i've paid the R 4500 to the SAPS by Friday
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Frans R's updateReviewer Update
01 Mar 2023, 13:55Vodacom sent me a settlement i've paid both amounts now i'll take it further
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Frans R's update01 Mar 2023, 13:55
Reviewer Update
Vodacom sent me a settlement i've paid both amounts now i'll take it further
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Frans R's updateReviewer Update
01 Mar 2023, 15:39Its been paid you wont see one cent
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Frans R's update01 Mar 2023, 15:39
Reviewer Update
Its been paid you wont see one cent
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Frans R's updateReviewer Update
01 Mar 2023, 15:42The amount was R 2900 at the time i still have proof of payment i paid R 3000 this is to be settled by Friday before the SAPS is involved
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Frans R's update01 Mar 2023, 15:42
Reviewer Update
The amount was R 2900 at the time i still have proof of payment i paid R 3000 this is to be settled by Friday before the SAPS is involved
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Frans R's updateReviewer Update
02 Mar 2023, 09:59I am contacting ICASA
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Frans R's update02 Mar 2023, 09:59
Reviewer Update
I am contacting ICASA