XN
Xoli N
1 reviews | Active since Oct 2023
17 Oct 2023, 07:11
Unauthorized debits from vodacom
Vodacom has been deducting my money without my consent I reported the matter to them as soon as I realized it and told them that they must investigate their agents because when she called I specifically said I never app**** for their product. I have sent affidavits to them yet they continue to rob me I think their profits are made by robbing innocent citizens
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Vodacom's replyOfficial
17 Oct 2023, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2023, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team