Unauthorized debits

Mid 2017 I app**** for fiber through a person that visited my home. Months have passed and no activation to my dismay, I then popped in to one of the stalls that Vodacom had put up close to my house and decided to apply again. Several months later, they finally come through to have my fiber installed. Activated on the 4 November 2017, my expectation would be that my account would be debited on the 20 November, this didn’t happen and my account was debited on the 20 December without no commmnication for a Substantial figure which set me back, to my dismay, 2 accounts had been activated meaning I had been charged double which included double pro data fro November and double full premium for December, how rediculous is this. I called the fiber center spoke to a few people who just couldn’t figure what had gone wrong, finally to realize that they were charging me for 2 Lines. Cool stuff happens and they agreed to fix it. The 20th Jan comes and my account is double debited again, I am shocked this is *****, Vodacom has no authorization to debit my account accept for the agreed amount, horrified I called the contact center again, after a hassle person Anchen Driver assured me that this would be resolved. To my horror I receive my statement this month and apparently on the 20th Feb another double debit will be going of my account, no Man Vodacom, you are leaving me out of pocket, this is ***** and against TCF, you are in breach of so many regulatory obligations, Anchen never returns my calls, Vodacom doesn’t care, I’ve been with you guys do so Many years well I guess that is were the problem is, I need this resolved. I spoke to Shaan yesterday and also Mita Sishuba but there is merely no accaohntability to try and resolve my request, you have been robbing me for 3 months and you don’t care where this money comes from, this is not on, this is a plea, I need this resolved before you mess up my accounts again on the 29 Feb????