PZ
Phumelele Z
1 reviews | Active since Jun 2018
09 Sept 2019, 16:40
Unauthorized Debit Orders
Unauthorized Debit Orders
I currently do have any contract with Vodacom and never had. On the 31st August 2019 Vodacom debited an amount of R602 from my account. I called to enquire about this but no one could help because I am not on the system (which makes sense because I don't have a contract with them) some operators just hung up on me. I went to a vodacom store and still had no help
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Vodacom's replyOfficial
10 Sept 2019, 07:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2019, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team