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Phindile M
1 reviews | Active since Jun 2015
03 Jun 2024, 20:04
unauthorized debit orders
Can Vodacom kindly return my money for the OPPO that I finished paying in March 2024. My contract with Vodacom for my OPPO ended in March yet its June and they have added an ADDITIONAL R100+ on the debit. What the hell am I paying for when I'm done paying for the damn phone? They have my email address and cellphone number yet they have not bothered to contact me to notify me on why they are fooling around in my bank account. I don't work for you to do whatever the hell you want in my bank account. I have bills to pay
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Replies (1)Vodacom's replyOfficial
04 Jun 2024, 07:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2024, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
