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Phumelele T
1 reviews | Active since Nov 2013
13 Aug 2020, 09:06
Unauthorized debit orders
I have sent emails to Vodacom for the past three months trying to cancel the contract I have with them. I have called in countless times. Please cancel the service and reimburse me for ******** debits
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Replies (3)
Vodacom's replyOfficial
13 Aug 2020, 10:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2020, 10:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Phumelele T's updateReviewer Update
25 Aug 2020, 20:12You still attempted to debit my bank account after you had committed to canceling the service and refund me. Please refund and clear my credit profile because of your company my credit score is going to be after.
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Phumelele T's update25 Aug 2020, 20:12
Reviewer Update
You still attempted to debit my bank account after you had committed to canceling the service and refund me. Please refund and clear my credit profile because of your company my credit score is going to be after.
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Phumelele T's updateReviewer Update
25 Aug 2020, 20:12Affected, your word means absolutely nothing
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Phumelele T's update25 Aug 2020, 20:12
Reviewer Update
Affected, your word means absolutely nothing