Unauthorized debit orders
On 24 July 2018 two debit orders from Vodacom has been deducted from my bank account. Ref's: ********** ********** for R322.17 and ********** ********** for R97.85. I have not authorized this, and do not know what the amounts are for. Call centre unable to help, have called them abount 10 times. Please advise urgently. Contact me on ********** 974 Karin Swart
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ
Best regards,
Good Day
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ
Best regards,