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Tebogo R
1 reviews | Active since Jun 2019
21 Sept 2021, 09:06
Unauthorized debit order Ref: Vodacom *** I839841
Vodacom is sending debit Order and deducting money from my FNB account, I don't have any contract with them, I never accepted agreements/ been in a contract agreement with any consultants regarding a contract, can they Cancel the Debit Order Ref: Vodacom *** I839841 Deduction Amount: R104.50 With Service Fee: R19:00 Can all this money be reversed and provide me with proof of contract. My Contact Details Full Names : Tebogo Ratshidi Contact Number: ***
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Replies (3)
Vodacom's replyOfficial
21 Sept 2021, 09:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Sept 2021, 09:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tebogo R's updateReviewer Update
23 Mar 2022, 14:22Hi My name is Tebogo Ratshidi
I am a concerned citizen, today I am writing with regret and disappointment with the POPI act and our law.
I received a call today that I owe Vodacom R11 000 for an account I did not open and yet Vodacom cannot provide me with the account details so I can open a ********** activity case.
3-2 months back I wrote on this ********** and still today not resolved
Vodacom is sending debit Order and deducting money from my FNB account, I don't have any contract with them, I never accepted agreements/ been in a contract agreement with any consultants regarding a contract, can they Cancel the Debit Order Ref: Vodacom I839841 Deduction Amount: R104.50 With Service Fee: R19:00
Can all this money be reversed and provide me with proof of contract
My Contact Details
Full Names: Tebogo Ratshidi
My Email: ***
I am a concerned citizen, today I am writing with regret and disappointment with the POPI act and our law.
I received a call today that I owe Vodacom R11 000 for an account I did not open and yet Vodacom cannot provide me with the account details so I can open a ********** activity case.
3-2 months back I wrote on this ********** and still today not resolved
Vodacom is sending debit Order and deducting money from my FNB account, I don't have any contract with them, I never accepted agreements/ been in a contract agreement with any consultants regarding a contract, can they Cancel the Debit Order Ref: Vodacom I839841 Deduction Amount: R104.50 With Service Fee: R19:00
Can all this money be reversed and provide me with proof of contract
My Contact Details
Full Names: Tebogo Ratshidi
My Email: ***
TR
Tebogo R's update23 Mar 2022, 14:22
Reviewer Update
Hi My name is Tebogo Ratshidi
I am a concerned citizen, today I am writing with regret and disappointment with the POPI act and our law.
I received a call today that I owe Vodacom R11 000 for an account I did not open and yet Vodacom cannot provide me with the account details so I can open a ********** activity case.
3-2 months back I wrote on this ********** and still today not resolved
Vodacom is sending debit Order and deducting money from my FNB account, I don't have any contract with them, I never accepted agreements/ been in a contract agreement with any consultants regarding a contract, can they Cancel the Debit Order Ref: Vodacom I839841 Deduction Amount: R104.50 With Service Fee: R19:00
Can all this money be reversed and provide me with proof of contract
My Contact Details
Full Names: Tebogo Ratshidi
My Email: ***
I am a concerned citizen, today I am writing with regret and disappointment with the POPI act and our law.
I received a call today that I owe Vodacom R11 000 for an account I did not open and yet Vodacom cannot provide me with the account details so I can open a ********** activity case.
3-2 months back I wrote on this ********** and still today not resolved
Vodacom is sending debit Order and deducting money from my FNB account, I don't have any contract with them, I never accepted agreements/ been in a contract agreement with any consultants regarding a contract, can they Cancel the Debit Order Ref: Vodacom I839841 Deduction Amount: R104.50 With Service Fee: R19:00
Can all this money be reversed and provide me with proof of contract
My Contact Details
Full Names: Tebogo Ratshidi
My Email: ***
TR
Tebogo R's updateReviewer Update
23 Mar 2022, 14:23Over 3 years and still issue not resolved
TR
Tebogo R's update23 Mar 2022, 14:23
Reviewer Update
Over 3 years and still issue not resolved