1 reviews | Active since Jul 2016
Unauthorized debit order in the middle of the month
<p>I have had issues with vodacom since day one. I never have any signal when at home, calls get cut off and data is insanely expensive. Had a tablet delivered and cancelled the contract in 3 days but they never cancelled it so I've been paying for something i fif cancel. Got a phone call yesterday they want to offer me a package and i tell the lady no thanks and explain why when she just put the phone down while i was talking. Now in the middle of the month when i do not have any money for **** they deduct an amount of R300 for insurance that was supposed to go off on the 15th along with the other money. Why do you take a persons money without checking with them if it is ok when it is not your debit order date </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
