Unauthorized debit order.

Item: Vodacom
Rating: 1
Author: Thobeka N

Here I am again 2 months later. My account is still debited by the ****** vodacom I have submitted the affidavit they required in May but even now my account is still debited without my authority. The saddest part about this whole thing is that my precious bank say they can't do anything about it...

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Replies (1)

Vodacom's replyOfficial

27 Jun 2024, 07:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Jun 2024, 07:22

Official