MM
Mapula M
1 reviews | Active since Apr 2021
26 Jan 2022, 09:30
Unauthorized debit Order and I have no contract nor history with Vodacom
Vodacom debited my account on the 14th of December 2021 R23.22 9and again on 25 January 2022 R818. 66 was debited. I do not have any account with vodacom and I never had an account with Vodacom in my entire life. I want these amounts refunded ASAP.
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Replies (2)MM
Mapula M's updateReviewer Update
26 Jan 2022, 09:30R239. 22
MM
Mapula M's update26 Jan 2022, 09:30
Reviewer Update
R239. 22
Vodacom's replyOfficial
26 Jan 2022, 11:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jan 2022, 11:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team