NS
Naushaad S
1 reviews | Active since May 2020
18 Jul 2020, 12:24
Unauthorized Debit Order
My data contract expired in November 2019. I called vodacom in January 2020 to cancel. The agent said the contract has been canceled. The following month I got debited, I called vodacom to find out what's happening, they said the agent messed up it will be fixed. I am still getting debited!!!!
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Vodacom's replyOfficial
18 Jul 2020, 15:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jul 2020, 15:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team