TB
Terence B

1 reviews | Active since Aug 2018

01 Aug 2018, 03:10

Unauthorized Debit order

Vodacom has started debit my account and I do not even have a Vodacom account. I stopped the debit order and now they want to blacklist me. I am in Canada and cancelled my Vadacom account almost a year ago. My Vodacom account was closed successfully before this started.

0
Replies (1)
Vodacom
Vodacom's reply01 Aug 2018, 06:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,