KL
Ka L
1 reviews | Active since Nov 2020
04 Nov 2020, 08:51
Unauthorized contract upgrade
My Vodacom contract was upgraded without my consent. When I called you cancel, I get sent from one department to another. I was told a Consultant will call me that was 2 days ago. What kind of service is this? I need this sorted as soon as yesterday. This is *****...
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Vodacom's replyOfficial
04 Nov 2020, 09:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2020, 09:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KL
Ka L's updateReviewer Update
04 Nov 2020, 18:21Still waiting for a call from consultant. Vodacom is becoming the worst service provider. I am now regretting ever having a contract with Vodacom. Please sort out this matter urgently
KL
Ka L's update04 Nov 2020, 18:21
Reviewer Update
Still waiting for a call from consultant. Vodacom is becoming the worst service provider. I am now regretting ever having a contract with Vodacom. Please sort out this matter urgently