1 reviews | Active since Feb 2014
Unauthorized Contract Upgrade
Hi, I received a call from vodacom online telling me that my contract was due for an upgrade however I said I would think about the offer and not give confirmation to upgrade. A few days back I received a message from vodacom that my billing had changed and that my contract was upgraded. When I called customer care to tell them this issue they say they would get. back to me on the matter but nobody ever gets back to me. It has gotten to a point where I now call and get no response. Please help me as this is ********** on vodacom's side. Please contact me on ********** 166 ,email **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS