Unauthorized Contract Reinstatement

I cancelled my Vodacom contract in February 2026. Vodacom's own app confirms my cancellation was logged on 16/03/2026 under reference *** with the Retentions department — and marked as RESOLVED. Despite this, Vodacom reinstated my contract without my knowledge, consent, or any notification. They continued billing recurring subscription charges from April 2026 and are now claiming R867.41 from me for a contract I never agreed to reinstate. I have screenshot evidence directly from the Vodacom app showing: The cancellation reference marked RESOLVED Recurring billing after cancellation The R867.41 disputed balance I have already submitted a formal dispute email to Vodacom today, 25 May 2026. I am demanding: Immediate cancellation effective 18 February 2026 Full reversal of R867.41 Written confirmation I will not be listed at any credit bureau If not resolved by 4 June 2026 I will escalate to the NCC, ICASA and Small Claims Court. Contact: ***